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🚚 Shipping Policy

Last updated: May 2026

1. Overview HizliCozum LLC operates under a dropshipping model. Products are shipped directly to customers through third-party suppliers and logistics partners.

2. Order Processing Time Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during peak periods.

3. Delivery Time Delivery times vary by region and destination country. Average delivery time is 7–21 business days. Delays due to customs, congestion, or logistics issues may extend this timeframe.

EU and UK orders: 10–20 business days. US orders: 7–15 business days.

4. Shipping Fees Shipping costs are displayed during checkout. Free shipping promotions may apply. Any customs duties or local fees for international shipments are the customer's responsibility.

5. Tracking Information A tracking number will be emailed to you once your order has shipped. Tracking typically becomes active within 3–7 days. Tracking systems may vary by supplier or carrier.

6. Customs and Taxes International shipments may be subject to customs duties and additional charges. These costs are the customer's responsibility. We are not liable for delays caused by customs processing.

7. Delivery Issues We will assist with lost shipments, damaged deliveries, or incorrect items received. We are not responsible for delays caused by incorrect addresses provided by the customer, customs holds or seizures, or carrier delays.

8. Address Errors Address changes may not be possible after an order is placed. The customer is responsible for any delivery issues resulting from an incorrect or incomplete address.

9. Contact For all shipping inquiries, please contact us at info@veltriautoaccessories.com

FTC Mail Order Rule — Customer Rights

Under the Federal Trade Commission (FTC) Mail Order Rule, you have the following rights:

We will ship your order within the time stated at checkout, or within 30 days if no timeframe is specified.

If we are unable to ship within the promised timeframe, we will notify you by email and provide the option to:

Accept a revised shipping date, or

Cancel your order for a full refund.

If you do not respond to our notification, we will cancel the order and issue a full refund within 7 business days.

Refunds will be issued to your original payment method within 7 business days of cancellation.